Ashton Discount - Home of Ashton Bathrooms & Ashton Furnishing

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Reviews about Ashton Discount - Home of Ashton Bathrooms & Ashton Furnishing

• Emma Tinsley

  22.03.2018
  ★ ☆ ☆ ☆ ☆
  Awful place. Bought a fireplace no terms and conditions at time of sale explained. No offer of a fitter to come and check product would fit before fitting. On return they said they would be keeping £45 restocking fee??!! (Never outlined at point of sale). Think they might want to either re train or sack John. Although the snotty manager completely useless and rude. When my mother kindly offered to return the fireplace (as I work Monday to Friday and would not be able to get there easily to return) a very snotty lady told her I had not returned the fire as I knew I was in the wrong. John even had to look for reassurance from her and she tried to tell him no he had done everything correctly. Did manage to get the money back as paid via credit card clearly meaning they had never outlined any restocking fee. I did review on their fb page which they then decided to like my 1 star review (they had not liked the two 5star??) And then remove the review section. When I then tried to message them the responded very maturly with a thumbs up emoji. Good luck to them if all the staff are like that I don't think the shop will be around much longer.

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